Free Roadside Assistance with Ford Servicing



Ford Assistance is a roadside rescue, repair and recovery service that helps you at home or anywhere in Europe and the UK, seven days a week, 365 days a year.

Every new Ford comes with free Ford Assistance for 12 months. While approved used Fords benefit from two years free Ford Assistance.

Have your scheduled service at a participating Ford Dealer and we’ll extend Ford Assistance for 12 months for free.


Every new Ford comes with one year's free Ford Roadside Assistance, providing you with roadside rescue, repair, and vehicle recovery anywhere across Europe, should you need us.


If your vehicle breaks down and we’re unable to fix the problem at the roadside, don’t worry! Ford Assistance has you, and your vehicle, covered. You have a choice of one of the following:


We’ll provide a temporary loan vehicle for up to two working days while yours is being repaired.


If your vehicle can’t be fixed straight away, we’ll pay reasonable public transport costs for you and your passengers.


If your vehicle can’t be fixed straight away, we’ll pay reasonable air travel costs for you and your passengers.


We’ll pay for a night’s accommodation, for you and your passengers while your vehicle is being repaired.


If repairs are not completed before you return home, we can arrange for one person’s travel to collect the vehicle.


We’ll provide a load continuation service to a single destination for perishable goods.

Local market specific phone number.
Just call Ford Assistance and we’ll get someone to you as fast as we can.
  • In the UK call: 0800 111234 or 020 3564 4444
  • In Europe call: 00800 88776611 or +33 426 298781
If we can’t fix the problem there and then, we’ll help you get to your destination and arrange for the recovery of your vehicle
Ford Service
Key Features
  • Ford Transit Van Annual Service
    Ford Transit Van Annual Service
    When it comes to the service, maintenance and repair of your Ford Transit, look no further than Golds Garages.

    Did you know we are your local, family owned franchised dealer operating in Brownhills and Lichfield offering service and quality at independent garage prices.
  • Convenient Servicing
    At our Garage in Brownhills, we can supply & fit most makes of tyre. We also offer a fitting service for cars & vans.
  • Ford EasyPay
    Ford EasyPay
    Get interest free finance on all your servicing & repairs at Golds Garages Ford.

    Spread the cost of your servicing and repairs for up to 4 months with our simple, structured interest free finance package.
  • Convenient Servicing
    Ford Vehicle Pick Up and Delivery Service
    Golds Garage can arrange to collect your vehicle and deliver it back to you after service or repairs so you can get on with running your business.

    Please contact our team to confirm availability.
  • Unscheduled and Urgent Repairs
    Ford Video Check
    Ford Video Check†† is a visual reporting tool that allows our expert technicians to check 30 different elements of your vehicle’s health, so we can literally show you that you’re in good hands. You’ll receive a competitive estimate upfront for any work needed, but you’re under no obligation to have it done.
  • Convenient Servicing
    Ford specialist systems and diagnostics equipment
    Our state-of-the-art equipment is designed to ensure quick and accurate fault diagnosis. Golds Garage will access Ford systems to identify any outstanding Field Service Actions required to improve the vehicle’s performance.
  • Unscheduled and Urgent Repairs
    MOTs and more
    Class 4 MOT - £45.00

    Class 4 MOT (Campervans) - £55.00

    Class 7 MOT - £49.00

    Class 5L MOT (Minibuses) - £49.00
  • Convenient Servicing
    Transparent prices
    It pays to get your car maintained by the people who know it best. Our Ford trained staff and technicians not only use Ford Quality Parts, but use a transparent and competitive price quotation and menu system. That’s in addition to great value offers on both servicing and repairs.
  • Unscheduled and Urgent Repairs
    Ford Assistance
    For swift breakdown recovery and ultimate peace of mind, Emergency Service is available on every Ford vehicle 24 hours a day, 7 days a week, 365 days a year, wherever you are in Europe.
  • Unscheduled and Urgent Repairs
    Ford Car & Van Hire Available at this Dealership
    A wide range of Ford vehicles available for rental. We cover the whole of the West Midlands including Cannock, Brownhills, Little Aston, Sutton Coldfield, Aldridge, Streetly and Lichfield.
  • Convenient Servicing
    Service Activated Roadside Assistance
    Roadside Assistance is activated automatically at every routine service, with extended coverage valid from the date of service for 12 months, or until the next service is due.
  • Unscheduled and Urgent Repairs
    Weekend Working
    Don’t worry if you can’t make it Monday to Friday, Golds Garage are open Saturdays with opening hours: from 7.30 a.m. to 3.00 p.m.
*Ford Roadside Assistance is only available at participating dealers with Ford Scheduled Services. Ford Roadside Assistance applies to all vehicles regardless of age or mileage, excludes fleet vehicles and is valid from the date of service for 12 months, or until the next service is due, whichever comes first. Includes European service for Roadside Assistance and Repair and towing to Golds Garage Ford - see terms and conditions for countries covered. Ford Roadside Assistance applies to the serviced vehicle only.